Shipping Policy
Last Updated: August 17, 2026
1. Shipping Coverage
Baba Enterprises delivers premium quality Foxnuts (Makhana) across India. We currently ship to all serviceable pin codes covered by our courier partners.
2. Shipping Charges
We offer competitive shipping rates:
- FREE Shipping: On all orders above ₹499
- Standard Shipping: ₹49 for orders below ₹499
- Express Shipping: Available in select cities for ₹99 (delivery within 2-3 business days)
- Shipping charges are calculated automatically at checkout based on your delivery location
3. Delivery Timeframes
Estimated delivery times vary by location:
- Metro Cities: 3-5 business days
- Tier 1 & 2 Cities: 4-6 business days
- Remote Areas: 7-10 business days
- Express Delivery: 2-3 business days (available in select cities)
Please note that delivery times are estimates and may vary due to unforeseen circumstances such as weather conditions, festivals, or courier delays.
4. Order Processing Time
Orders are typically processed within 24-48 hours of confirmation. During peak seasons or sale periods, processing may take up to 72 hours. You will receive a tracking number via email once your order is dispatched.
5. Order Tracking
Once your order is shipped, you will receive:
- A confirmation email with tracking details
- SMS updates on order status
- Access to track your order through your account dashboard
- Real-time tracking link from our courier partner
6. Delivery Attempts
Our courier partners will make up to 3 delivery attempts:
- The delivery executive will call you before each attempt
- If delivery is unsuccessful after 3 attempts, the package will be returned to our warehouse
- Return shipping charges may apply if the order is returned due to unavailability
- Please ensure someone is available to receive the package
7. Address Accuracy
Please ensure your delivery address is accurate and complete:
- Include full name, complete address, landmark, and contact number
- Double-check your pin code before placing the order
- Address changes can be made before order dispatch by contacting customer support
- We are not responsible for delays or non-delivery due to incorrect addresses
8. Package Inspection
Upon delivery, please:
- Inspect the package for any visible damage
- Check that the package seal is intact
- Verify the contents before accepting delivery
- Report any damage or missing items immediately to our customer service
9. Damaged or Lost Packages
In rare cases where packages are damaged or lost in transit:
- Contact us within 24 hours of delivery for damaged packages
- Provide photos and details of the damage
- We will arrange for a replacement or refund
- Lost packages will be investigated, and appropriate action will be taken
10. Public Holidays and Sundays
Please note that delivery may not be available on Sundays and public holidays in certain areas. Delivery timelines may be extended during festival seasons.
11. International Shipping
Currently, we only ship within India. International shipping is not available at this time. We are working to expand our services globally.
12. Contact Us
For shipping-related queries, please contact us:
